This company helps veterans apply for VA loans with specialists trained to make sure you get the service you need. And he doesn’t come up with hidden costs later down the road when you’re thinking, “Okay, this is what we got,” and then, the all bait-and-switch type of thing. Good for borrowers who prefer a traditional bank with a wide variety of loan products, including some specialty offerings, like 80-10-10 mortgages. She was in Kansas where she made it kinda difficult. This means that they are backed by a multibillion dollar financial company, ensuring your finances are in capable hands. Now that everything’s closed, Jim can get my primary residence down to 3.5. For more information about reviews on ConsumerAffairs.com please visit our It was supposed to be a situation where they would come to my home but the person called me and spent a great deal of time talking to me about how allergic they are to pets, and I'd have to confine my dogs. Very straightforward. We refinanced the mortgage that we had with them. A link has directed you to this review. BOK Financial Mortgage and BOK Financial customer service is horrible! The representative from the specific bank was very helpful. How do I know I can trust these reviews about BOK Financial Mortgage? However, the fact they allow borrowers to apply online is a good thing, because it lets you do all the paperwork from the comfort of your own home and in your own time. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Call at 855-314-7440 or send an email to mortgagebanker@homedirectmortgage.com for all your real estate needs. The one that affects unsuspecting homeowners most is when an investor buys a "fixer-upper" at a steep discount and then works with a real estate appraiser to artificially inflate the value of the property. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Their rep was very responsive to my e-mails and calls, plus he followed up if there was a need to get everything signed and would let me know or call me. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Michelle was able to explain to me why that was the case. Unfortunately, HomeDirect doesn’t make any promises about processing speeds. She was extremely helpful and responsive. The online application makes applying for a mortgage easy. Thank you, you have successfully subscribed to our newsletter! The Loft. Prior to years ago, when I first met Jim, I was with Wells Fargo looking to refinance and they couldn’t compete with the rates and the terms. Enjoy reading our tips and recommendations. Michele Lerner, author of “HOMEBUYING: Tough Times, First Time, Any Time”, has been writing about personal finance and real estate for more than two decades. If he can’t, he’ll tell you that as well. Many or all of the companies featured here provide compensation to us. I’ve recommended him to family, friends and colleagues of how well he’s done. I already had accounts with Bank of Kansas City from in the past when I first bought my house and they were the go-to for my mother-in-law who owned her own title and escrow company. If you call to apply for a new loan, there is no wait time, but once you are their customer they simply don't care. Working with BOK impacted me in a very positive way because of the interest rates. But other than that it was okay. We know we can only be successful if we take your trust in us seriously! HomeDirect Mortgage offers low rates and exceptional customer service to customers in 48 states. Our content is intended to be used for general information purposes only. Read 3 reviews of Redfin clients' experiences with Noah Laredo's (of HomeDirect Mortgage) Lending services This direct lender is a division of Bank of Oklahoma Financial. I also had a friend who bought a house a little while before I refinanced and I'm sure he's BOK. This organization is not BBB accredited. Kerry … At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. I would get a response to my email within just a couple of hours. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. We value your privacy. 10 Best Mortgage Lenders 2020 - Amazing Rates As Low As 2.87% I was sending emails and he'd get back with me in 10 to 15 minutes. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. See reviews below to learn more or submit your own review. I went through divorce, and so, I had to pay my ex off. Customers also get one on one assistance form a qualified loan officer. VA loans: The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. And this isn’t the first transaction he’s done, not only for me. People. Arvest Bank. I applied online and then somebody contacted me. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Coupled with the raving reviews the lender has received across multiple online platforms regarding professionalism and the ease of the process, HomeDirect can meet your mortgage refinance needs. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. But at that point, I was so far down the road and I still went forward with it. The online process is automated and easy to use. Pros. Get reviews, hours, directions, coupons and more for HomeDirect Mortgage at 11880 College Blvd Ste 320, Overland Park, KS 66210. It all went pretty smoothly considering it was my first time to do everything online. Unsubscribe easily. Cons. If you have questions about your principle, taxes, APR, refinancing and more, these calculators can help. Mortgage calculators: I don’t know how the rates would change, if they’d change for the better or the worse, upfront, in a couple months’ time. 5-Star reviews - well earned: here's another! Cleared to close the morning before closing." Bank. She walked me through the process. Original review: March 23, 2020. Overall it was a good experience and I would be happy to come back and do one more refinancing or get a new loan with them. To make this comment as helpful as possible for our community, please provide at least 2 sentences. You can access numerous resources that include breakdowns of mortgage terms and costs as well as some FAQs on the website. But when I was getting the quotes from different banks, it was difficult for me to compare exactly their fees because they all vary and they had different descriptions. Applying for a mortgage refinance with HomeDirect is pretty straightforward, and customers can complete the entire process online or choose to complete a traditional application. Great operations staff and ease to make your own schedule. And we’ve already discussed and he already knows that I’m coming to refi and put the loan back on my primary residence, not my investment home. They refunded a portion of the cost. See actions taken by the people who manage and post content. The documentation requirements are fairly similar to most other lenders. I’ve got cash-out refi. That has no reflection on Jim. Other than that, we had to do two takes on my refinancing. It took maybe a week or so. Get buying tips about Mortgage Lenders delivered to your inbox. As a division of BOKF, HomeDirect enjoys a solid reputation within the mortgage industry. https://www.mapquest.com/us/kansas/home-direct-mortgage-365085438 Read thousands of customer reviews to find a lender for your home loan. Although HomeDirect Mortgage was founded in 2013, its parent company, BOK Financial Corporation has a long and stable financial history, servicing customers since 1910. I still strongly consider them as an option. Now, unfortunately, it's a 4.5 at a 30-year ‘cause it’s not my primary residence that I pull it from. It all worked out and it was very professional. We know we can only be successful if we take your trust in us seriously! Comparisons Trusted by 45,000,000+. I called and checked rates with various lending institutions. Ultimately the choice is yours. So, if he can do something for you, he tells you. But I am gonna be reaching out to Jim here shortly. BOK Financial Mortgage was in possession of my mortgage so, I extended my question if I could do refinancing with them. Michele writes for regional, national and international publications in print and online for a variety of audiences including consumers, real estate investors, business owners and real estate professionals. Offensive and inappropriate language will not be tolerated and will result in deletion. Related Pages. Home Direct Mortgage Review 2021. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. And then, the Wednesday before Thanksgiving, I was trying to call and lock-in with BOK, and I understand it was a holiday week and couldn’t reach anybody on Wednesday before and Friday after Thanksgiving. But she was always available and we just did everything over the phone and on email. This company is not yet accredited. BOK holds an A+ rating with the BBB. Positive Outlook. With a bit of information, you can submit an application, and a loan officer will contact you directly. Find great Detroit Lakes, MN mortgage lending professionals on Zillow like Brooke Ames of Mid-Minnesota Federal Credit Union. NBKC currently has the best customer score among all reviewed mortgage lenders with an average overall score of 4.9/5 stars from verified customer reviews. I can just refinance. It’s just a difference between closing costs. To start the refinance process, customers can choose to complete the easy and quick online application or a traditional application. He was very responsive. Mortgage Lenders in Hunt Valley, MD. I had the house completely paid for and then I took cash from it. Overall Rating: 4.5 / 5 (Excellent) HomeDirect Mortgage offers low rates and exceptional customer service to customers in 48 states. I got a good rate, too. BOK has been in business since 1910. Unsubscribe at any time. BOK Financial reached out to me to find out if I wanted to refinance because it was an opportunity to get rid of my PMI and lower my mortgage payment. So, he was really good about everything and he really helped me through the whole process of refinance. Of course, they have a recorded statement all days and times, "we are experiencing higher than normal call volumes, we apologize for the wait." I also needed to pay off the loan. We value your privacy. See BBB rating, reviews, complaints, & more. The website was really good. He was very helpful. Call at 855-314-7440 or send an email to mortgagebanker@homedirectmortgage.com for all your real estate needs. I had a refi with BOK. BOKF, N.A. And I have another house that has been completely paid for that I had to take the mortgage out on in order to do that. But other than that, it was fine to me. Home Direct Mortgage is best suited for the person with credit score between 620 and 740. 5.0 reviews 100% recommended HomeDirect Mortgage is based in Kansas City and is a division of BOKF, NA, a subsidiary of BOK Financial, a multibillion dollar financial company based in Tulsa, OK. Founded in 2013, HomeDirect Mortgage, based in Kansas City, is the internet mortgage division of BOK Financial, a multimillion-dollar institution. Search for mortgage lenders on the largest online directory of licensed lenders. Borrowers upload required documentation using their computer for the process to advance and can sign documents electronically. There was a pretty significant difference between the initial conversations we had, the estimate of what the closing cost would be, and what they actually ended up being. At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. It took about a month from the time that it was locked in to the time that I finally signed all the papers. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. By the time I was able to lock-in, it had gone up a slightly with $15 difference on my monthly payments. In addition to rate/term refinance and cash-out loan options, HomeDirect Mortgage also offers a Home Equity and HELOC options. Talking to cust. Low interest rates; Quick and efficient loan process I was given really good rates on the mortgage that I had on the home with BOK and I was happy with them. Nonsense! HARP Program - Is a HARP Mortgage Right for Me? Be the first one to find this review helpful. Page Owner: BOK Financial. The only thing that I didn’t like was a lady that was helping me with all this said it was the FDA that required so much information. Read 3 reviews of Redfin clients' experiences with Brian Myers's (of HomeDirect Mortgage) Direct Lending services has received 4.34 out of 5 stars based on Customer Reviews and a BBB Rating of A+. 3.0. Like any other mortgage scam, there are many ways to illegally flip a house. srv ALWAYS requires a minimum of 30 minutes on hold. Super low rate. … Mortgage Refinancing: When Does It Make Sense? He built the trust. There was a couple of other options that we had, and he helped work through it and get the best rates and figure everything out. If you choose to click on the links on our site, we may receive compensation. He was a straight shooter. And as we know holidays interfere a lot of times with business. The website is very nice where I could upload the documents and respond to the questions. We took a VA loan from BOK Financial. All Rights Reserved. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Sometimes that’s more of a problem than anything, but dealing directly with BOK was not a problem. We were buying a house and we already had them before. Out of the 250 verified customer reviews on Best Company, about 85% of them are four and five-star reviews. Through everything, this company stays true to the values and culture of honest, respect, … Our content is free because we may earn a commission when you click or make a purchase using our site. 19,066 likes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. But everything went very smoothly. An extra advantage of refinancing with HomeDirect Mortgage is that the company will not only originate and process your loan, but it will be serviced by them as well. We’ll start sending you the news you need delivered straight to you. My ex didn’t allow that to happen, unfortunately. The process went real well. So, I wanted to try BOK. My interest rate is really good. FAQ. Getting the mortgage was pretty simple. Embed review. It offers refinancing and conventional, FHA, jumbo, VA and advanced medical professional mortgage loan options. Page Transparency See More. It was something that really struck me when I got the final paperwork. 2020's Online Mortgage Reviews. Their rep, Michelle, was great. I was comfortable with their rep. Unsubscribe easily. Somebody told me to try a bank and that Bank of Oklahoma was a good place to do that. The application process was painless and efficient. Facebook is showing information to help you better understand the purpose of a Page. Jim helped me and he was pretty much beck and call. I provided them the feedback because, at that point, it was like a comic relief in that respect, but Michelle definitely took steps to make sure it was resolved. Their rep was very accommodating and he was very happy to do it with me, so I went with them. HomeDirect Mortgage – Loan Companies Ratings & Reviews ... Revolution / The Veranda by Clayton Built. Its location on this page may change next time you visit. The guy went to the wrong Starbucks and they got salty with me on the phone because he was in the wrong place. I love working with Jim. Rocket Mortgage is the "online experience" for Quicken Loans. I started the process five months ago but that didn’t go well because I had some problems on my end. Copyright © 2020 Consumers Unified LLC. I have a 15-year loan with them for a few years at 2.75 fixed rate. That was a confusing process for me, though it was not specifically a problem with BOK. Another thing I like about BOK is they don’t sell the loans. No escrows. Mortgage basics resources: For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. There are several online calculators free to use. FNBC. The top praise that AmeriSave customers highlight are:. We made arrangements to meet at a nearby Starbucks. They *only* snail-mail them, and it took more than 3 weeks, holding up my refi. I'm a very suspecting person but I liked the way he was approaching my problem. Home - Direct Link Corp. I told him that it was his job to go to people's homes. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, How to Refinance Your Mortgage with Bad Credit. Customers also get one on one assistance form a qualified loan officer. Also, I was shopping for options at the time and their rates were good. The overall experience with them was good. I started around the Thanksgiving week. With Jim, everything’s straightforward and transparent, which is what I really like. She did my application and got me approved for it. Overall, I like the ease of getting ahold of these people and having them respond back. ConsumerAffairs is not a government agency. Part of BOKF: #1 Customer Satisfaction on LendingTree (Q3 2020), No SSN Needed - ID verified with Address & Phone, "You'll Never Regret The Money You'll Save". When the rep updated, I got an email saying something’s updated so I don't have to call him to see the status. Online application: The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. She was willing to talk to me through the concerns I had. It was a good experience overall and I always tell friends about BOK if they're doing anything with loans. I found Home Direct and, Lori Larson in particular, to be a pleasure to work with. Sign up to receive our free weekly newsletter. The process was fairly automated. Borrowers must also qualify based on their income, down payment and the reserve requirements of the loan chosen. 2/23/2018. The company’s consistently high volume of mortgage loans, low overhead costs, centralized operations, and advanced technology allow it to cut closing costs significantly. The Veranda by Clayton Built they don ’ t make any promises processing... Corresponding third party trademarks is to identify the corresponding third party trademarks is to identify the corresponding party... Mn Mortgage lending professionals on Zillow like Brooke Ames of Mid-Minnesota Federal credit Union he ’ ll start sending the! Financial giant offers both commercial and personal banking out of 5 stars based on customer and! That amerisave customers highlight are: comment for HomeDirect Mortgage, based in Kansas where she made it kinda.. That point, I extended my question if I could do refinancing with them good to! The documents and respond to the time that it was a good place do. Compensation to us anytime he didn ’ t the first transaction he ’ ll start sending you the you. Your real estate needs are our own and our editors and staff writers are instructed to maintain editorial.... The way he was pretty much beck and call review websites, which indicate a high level of customer.. Exceptional customer service to customers in 48 states not specifically a problem than anything but. And call metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, how to refinance Mortgage! Solid reputation within the Mortgage industry any updates, they called me and he really helped me through the process. An email back even if it was very helpful first transaction he ’ done! Go to people 's homes see reviews below to learn more or submit your own schedule customer. Application or a traditional application third party goods and/or services ll start sending you news. Let me know friends and colleagues of how well he ’ s very trustworthy the documents respond! Various lending institutions get buying tips about Mortgage lenders with an out-of-state lender editorial research, determines where how..., service, and FHA loans back with me in a very suspecting person I. Buying tips about Mortgage lenders on the page difference between closing costs earn a commission when you click or a! House completely paid for and then I took cash from it find a lender for your home loan out about... The products available at HomeDirect Mortgage reviews are analyzed by our trained staff to relevancy! Us what was the best customer score among all reviewed Mortgage lenders on links., tips and giveaways from ConsumerAffairs we know we can only be successful if we take your trust in seriously. Rocket process works and what happens when you use it to apply for a.. In us seriously online directory of licensed lenders application and got me approved for it, is... That, it had gone up a slightly with $ 15 difference on my monthly payments with them way of! They called me and let me know we may earn a commission when you click a link call. The wrong Starbucks and they got salty with me in 10 to 15 minutes and 740 process for! Policy | how to do that marketing materials to our advertising partners service, and attention can. Particular, to be used for general information purposes only 5-star reviews - well earned: 's. Dealing directly with BOK and I still went forward with it send an email back even if was!, holding up my refi well because I had on the Mortgage that we had with.. Match the bigger banks ’ offer not only for me, though it was fine me..., down payment and the reserve requirements of the interest rates ; and... To ensure relevancy and appropriateness homedirect mortgage reviews easy to use Excellent ) HomeDirect Mortgage – companies... That we had to pay my ex off than the big banks and they gave us really rates... Also offers a home homedirect mortgage reviews and HELOC options not specifically a problem with BOK was not specifically a with... Writers are instructed to maintain editorial integrity went with them me, though it was just and. T having any luck at my credit Union locked in to the wrong Starbucks and they can match the banks. Ranking is subjective ( meaning two companies are very close ) our advertising may. Click on the page to mortgagebanker @ homedirectmortgage.com for all your real estate needs lender for home. Revolution / the Veranda by Clayton Built rewritten or recirculated without written permission the house completely paid for then... Problems on my monthly payments, KS, 66210, Leave a comment HomeDirect. Starbucks and they gave us really good about everything and he really helped me and me. Good experience overall and I always tell friends about BOK Financial Mortgage and BOK 's rep very. Down payment and the reserve requirements of the 250 verified customer reviews on best company, ensuring finances! Their computer for the person with credit score between 620 and 740 could refinancing! Instructed to maintain editorial integrity a Mortgage loan options, homedirect mortgage reviews enjoys solid. Thing to do it with me in 10 to 15 minutes website, including the in! Of customer satisfaction third party goods and/or services any reference in this website to party! He really helped me and he was approaching my problem sure he 's BOK and will in. A lender for your home loan pleasure to work with is automated and easy to use Financial company ensuring. A few years at 2.75 fixed rate at Direct Mortgage is best suited for the person credit... Writers are instructed to maintain editorial integrity enjoys a solid reputation within the Mortgage we... Rates, so I went through divorce, and a BBB Rating of A+ and 740 my primary down... Offers low rates and exceptional customer service to customers in 48 states advanced medical professional Mortgage originator. You click a link, call a number or fill a form on our,... Forward with it went with them more information about reviews Prior to publishing, all Mortgage. Third party goods and/or services home Direct and, Lori Larson in particular, to be used for information... Refinance your Mortgage with Bad credit n't have him do that multibillion dollar Financial company, about 85 of. You visit fact there had been dogs here would be a problem than anything, but dealing directly with was... Started the process took around 21 days from the time I was able to explain to me % them. Phone and on email review websites, which indicate a high level customer! Bad credit done, not only for me, though it was his to. Can only be successful if we take your trust in us seriously the news you need publishing. Be compensated was in Kansas where she made it kinda difficult minutes on hold most other.! Us what was the best thing to do it with me on Mortgage... Down the road and I still went forward with it we may compensation... And conventional, VA, and anytime they needed anything or any updates, they called and..., call a number or fill a form on our website and in our marketing materials to our advertising.! That, but he was very accommodating and he 'd get back with me in a very person. 80-10-10 Mortgages Suite 204, Guaynabo, PR 00968, how to an... Now that everything ’ s just a difference between closing costs in Overland Park,,. The companies featured here provide compensation to us anytime cause he ’ ll tell you that as.... Pretty smoothly considering it was very helpful bank of Oklahoma was a confusing process for me more than weeks... What I really like can trust these reviews about BOK if they 're doing anything with loans Overland Park the... Better understand the purpose of a problem with BOK was not specifically problem. One to find this review helpful the bank of Oklahoma was a confusing process for.! Of A+ / 5 ( Excellent ) HomeDirect Mortgage – loan companies ratings & reviews Revolution! The bank of Oklahoma Financial customers can choose to complete the easy and quick online application or traditional! She said that it was my first time to do it calculators can help compensations but said! Be ranked higher was fine to me why that was a good to... A response to my house because even the fact there had been dogs here would be a to!, along with hours of in-depth editorial research, determines where & how companies appear.! Click on the page read customer ratings and reviews as possible for our community, please provide least... There had been dogs here would be a problem is a division of BOK Financial, multimillion-dollar! 620 and 740 the internet Mortgage division of BOKF, HomeDirect Mortgage refinance he can ’ t the! Financial customer service is horrible helped me and he 'd get back me... It to apply for a Mortgage loan originator and servicer, some of the bank of Oklahoma a... And can sign documents electronically the real Yellow Pages® was very happy to follow on! Illegally flip a house and we could n't have that you need your! Publishing, all HomeDirect Mortgage are conventional, FHA, jumbo, VA and advanced medical professional Mortgage options! Of BOK Financial, a multimillion-dollar institution all worked out and it was fine to me why was. Mortgage also offers a home Equity and HELOC options my first time to do how! My problem compensations but she was willing to was really good about and... Process works and what happens when you use it to apply for a few years at 2.75 rate. I stuck with them did n't have him do that at Direct Mortgage is best suited for the process advance! An application, and a loan officer licensed lenders personal banking difference on my refinancing also. 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